I finally received my VW number plates. They arrived in a beautiful little aluminum case, complete with a very special keyring and a certificate of authenticity. They looked so good that I even considered keeping them and buying a Volkswagen for them.
The aluminum case that the plates come in.
The inside of the case. Beautiful.
The VicRoads certificate of authenticity.
The VicRoads Signature Plates Keyring.
A close up view of the keyring. Notice the VW stamp.
The opposite side of the keyring engraved with the words 'Signature Plates'.
The plates are mounted in their own protective covers.
Can you see this plate on your Volkswagen?
How good would these look an a Golf GTi?
Monday, June 18, 2007
Another VicRoads Phone Call
Later that evening, just before 6:00pm, I received a call from the VicRoads Director of Commercial Services. He informed me that VicRoads would be honouring the contract of sale and that the plates would be forthcoming in about 2 weeks. He apologised for the inconvenience and then ended his call.
Thursday, June 7, 2007
The Radio Interview
On the 12/04/07 at 9:00am I was interviewed on 3AW. The interview went well and Neil stated that he would get onto VicRoads to find out what was going on. At the conclusion of the interview, Neil's producer informed me that my details would be passed on to some TV stations should they wish to follow up with their own story.
No sooner than I had hung up the phone from 3AW, it began ringing again.
First it was Seven Nightly News.
Then it was Ten News.
Then it was National Nine News.
Then it was 3AW again. They had the Assistant Director of VicRoads on the line and thay wanted me to listen in and comment where I felt necessary. As Neil's producer put it "this is what we call a sting!"
What was to follow was truly amazing. It is a rare occasian that you hear an interviewer really go to town on their subject. Neil did a great job of painting this bloke into a corner.
Finally, what I would call the final blow, came when I asked that if VicRoads would not honour the sale to me, I would request that the proceeds of any sale by auction of the "VW" plates be donated to a charity of my nominating.
The VicRoads man refused my offer. This offer was not to be repeated.
No sooner than I had hung up the phone from 3AW, it began ringing again.
First it was Seven Nightly News.
Then it was Ten News.
Then it was National Nine News.
Then it was 3AW again. They had the Assistant Director of VicRoads on the line and thay wanted me to listen in and comment where I felt necessary. As Neil's producer put it "this is what we call a sting!"
What was to follow was truly amazing. It is a rare occasian that you hear an interviewer really go to town on their subject. Neil did a great job of painting this bloke into a corner.
Finally, what I would call the final blow, came when I asked that if VicRoads would not honour the sale to me, I would request that the proceeds of any sale by auction of the "VW" plates be donated to a charity of my nominating.
The VicRoads man refused my offer. This offer was not to be repeated.
Email to Neil Mitchell
On the 11/04/07 at 9:30am I sent an email to Neil Mitchell of Melbourne radio station 3AW.
Within 15 minutes I received a telephone call from his producer stating that he thought that this was an unbelievable story and that Neil would be more than happy to take up my cause on his program the following morning.
I was booked in for an interview on the radio for 9:00am Thursday morning.
Within 15 minutes I received a telephone call from his producer stating that he thought that this was an unbelievable story and that Neil would be more than happy to take up my cause on his program the following morning.
I was booked in for an interview on the radio for 9:00am Thursday morning.
VicRoads written response
I telephoned VicRoads on the 30/03/07 and spoke to Mr. Graeme Briggs. I demanded an explanation in writing and wanted to know where my $3995.00 was.
I received a written response from Mr. Alan Morecroft, manager custom plates, stating that:
“I advise that the signature plate ”VW” along with a small number of similar plates relating to vehicle models were reserved by VicRoads for future sale via auction or tender.”
The letter went on to inform me that the VIcRoads customer service officer overlooked this reservation and proceeded to place the order, hence human error. How convenient. Personally I think that VicRoads should buy it back from me at my nominated price.
I received a written response from Mr. Alan Morecroft, manager custom plates, stating that:
“I advise that the signature plate ”VW” along with a small number of similar plates relating to vehicle models were reserved by VicRoads for future sale via auction or tender.”
The letter went on to inform me that the VIcRoads customer service officer overlooked this reservation and proceeded to place the order, hence human error. How convenient. Personally I think that VicRoads should buy it back from me at my nominated price.
Discussions with my Dad
Over a couple of beers with my dad, it was he who suggested that I contact Neil Mitchell on 3AW. As my dad clearly put it "This is F#%king bullshit! Send Neil Mitchell an email, he loves sinking the boots into VicRoads."
VicRoads Phone Calls
Between March 14th and April 12th, I made numerous telephone calls to VicRoads. I never requested a refund from VicRoads, although it was promised many times.
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